SO, what makes EMU different?
We take great pride in ensuring we match the correct model Emu trailer to your tow vehicle and your intended usage. In addition we fit the most appropriate Emu Quick Erect Tent that will meet your current and future family requirements.
To enable you to enjoy your holidays in comfort and safety, Emu Camper Trailers are equipped with features to ensure you continue to enjoy your trips for years to come.
Additionally, to reduce your ongoing maintenance issues, all Emu Trailers are 100% Hot Dipped Galvanised and as we manufacture in our our facility, local parts availability is available Australia wide.
Emu Camper Trailers offer the following benefits to you:
Quality control is very important to Emu Camper Trailers and with our Australian based tent designers ongoing research and development, we will remain the innovative Camper Trailer Tent suppliers and market leaders in Australia.
We are open from Monday to Saturday (excluding Public Holiday long weekends)
Monday to Friday – 8am to 5pm
Saturday – 9am to 1pm
Sunday – Closed
We use what we like to call a ‘Tight Weave Blackout Canvas‘, which is pre weathered and mould treated. EMU choose this type of canvas as it is very durable and does not have the tendency to rub holes in itself when folded up and travelling.
This tent canvas is made to highest of Australian Design Rule and is the heaviest on the market being a 15.5oz (440gm), if you were to purchase one of our EMU Camper tents or Camper Trailers you will notice that when you stand inside the tent with all windows and doors closed you wont be able to see anything in front of you, hence why we call it a Blackout canvas.
Our Tent Canvas of 15.5oz is used for the roof and walls of the main tent as well as the annex roof and walls.
You need to find out what your vehicle that you own now or are going to upgrade too can tow.
Towing specifications are contained in the vehicle owner’s handbook, which will also specify any additional equipment that must be fitted, and any requirements that must be met. This could include transmission and power steering coolers, revised suspension and load distribution hitches. Some vehicles also have speed restrictions when towing certain weights.
You also have a responsibility to ensure that the Ball Load specification and the Gross Combination Vehicle Mass, where given, are not exceeded and that any trailer is safely controllable by the towing vehicle.
If the vehicle you are considering does not have the capacity to tow the trailer, it is not an acceptable combination. Be warned too there is currently no way of increasing a vehicle’s towing capacity, so it’s important to do your homework properly before buying.
It never hurts to ask people who have a camper trailer or caravan already about what vehicles they have, below are a few questions that you might like to ask.
The maximum weight of a trailer is specified as either its Aggregate Trailer Mass (ATM) or Gross Trailer Mass (GTM).
You must ensure that the towing vehicle has sufficient capacity to tow the fully laden camper trailer.
For a more in depth read RACQ is always a great site to read up on.
Hot dipped galvanising (HDG) is the process of coating fabricated steel by immersing it in a bath of molten zinc. There are three fundamental steps in the hot-dip galvanizing process; surface preparation, galvanizing, and inspection.
When the trailer arrives at the galvanising facility, it is hung up by an overhead crane which enables the trailer to be lifted and moved through the process. The trailer then goes through a series of three cleaning steps; degreasing, pickling, and fluxing. Degreasing removes dirt, oil, and organic residues, while the acidic pickling bath will remove production mill scale and iron oxide. The final surface preparation step, fluxing, will remove any remaining oxides and coat the steel with a protective layer to prevent any further oxide formation prior to galvanizing. Proper surface preparation is critical, as zinc will not react with unclean steel.
After surface preparation, the trailer is dipped in the molten (500 C) bath of at least 98% zinc. The trailer is lowered into the kettle at an angle that allows air to escape from the RHS tubular shapes or other pockets to ensure that the zinc can flow into, over, and throughout the entire unit. While immersed in the kettle, the iron in the steel metallurgically reacts with the zinc to form a series of zinc-iron inter metallic layers and an outer layer of pure zinc.
The final step is an inspection of the trailers coating. A very accurate determination of the quality of the coating can be achieved by a visual inspection and as zinc does not react with unclean steel, it would leave an uncoated area on the trailer. Additionally, a magnetic thickness gauge can be used to verify the coating thickness complies with specification requirements.
Hot-dip galvanizing provides a number of benefits to the steel trailer it protects. The metallurgically-bonded zinc-iron alloy layers not only create a barrier between the trailer and the environment, but also catholically protect the steel. The cathodic protection offered by zinc means the galvanized coating sacrifices itself to protect the underlying base steel from corrosion. The tightly adhered coating, which has a bond strength of around 3,600 psi, is also extremely abrasion-resistant as the inter metallic layers are harder than the base steel. Even if the coating was damaged, zinc’s sacrificial action will protect exposed steel up to 7-10 mm away.
In addition to the cathodic protection offered by hot-dip galvanizing, there are a few other characteristics of the coating which provide longevity. First, reaction in the galvanizing kettle is a diffusion process, which means the coating grows perpendicular (horizontal) to the surface, ensuring all corners and edges have at least equal thickness to flat surfaces. Furthermore, the complete immersion in the zinc bath provides total coverage of the Emu trailer, including the interior of hollow structures. Finally, the zinc coating naturally develops an impervious layer of corrosion products on the surface, know as the zinc patina. The patina, cathodic protection, complete coverage and all of these other features, provide hot-dip
EMU Camper Trailer Warranty also includes every Emu Camper Tent is built under strict Australian quality control standards and inspection. Each tent is individually checked before shipping or fitting to the trailer.
We offer a 12 months warranty excluding, zippers, clips, screens and tie down points.
Any warranty claim must be submitted in writing accompanied by photographs of the defective part. All shipping charges for the return of faulty products must be paid for by the customer. Please do not return goods without our written authority to do so.
We do not cover items for warranty if the warranty claim arrives out of misuse, accidental damage, overloading, incorrect fitting, or using it for purposes other than for which it was designed.
In the event of us accepting a warranty claim, we reserve the right to repair, replace or provide a full refund, less shipping charges if any.
EMU CAMPER TRAILER WARRANTY
We offer 100% Hot Dipped Trailers across our range, and they are covered by our 5 Year Structural warranty that covers the drawbar and chassis from fatigue and the product’s workmanship and materials will be free from defects.
Camper Trailer Warranty is applicable only to the first purchaser unless arrangement is made with Eagle Outdoors. Prior approval must be sought before return to Emu Camper Trailers for any Claims. Costs for any transportation will be at the customers expense.
Please note that there is no warranty applicable on Tyres, Rims or Wheel Bearings. Wheel Nuts may loosen after the first few kilometres of use and must be checked and re-tightened if necessary. Emu Camper Trailers will not be responsible for any loss or damage resulting from your failure to undertake this important matter.
Emu Camper Trailers make every effort to ensure that the information provided is accurate and up to date. All weights and measurements are approximate and from time to time, we may change the specifications so please contact us for the most current details.
EMU WARRANTY POLICY update
Please note that the following change to our Warranty Policy only applies to clients who fit a Towbar Tongue to the Rear Coupling with a Push Bike Carrier for transporting bikes.
One of our clients recently experienced a failure of the Rear Coupling so we wish to bring to your attention the possibility that this can happen to you and how it can be avoided.
It is very important to ensure that the Towbar Tongue is positively secured into the Coupling by utilising the anti rattle bolts. In addition many of the Push Bike Carriers currently on the market feature a multi adjustable and/or a ‘folding’ frame design which contribute to a lot of movement in the Carrier. When driving, this causes constant vibration will ultimately lead to the metal surrounding the Coupling to fail which can result in damage to the bikes as well as the trailer.
PREVENTION
The solution is simple and will stop the massive leverage caused by the backward flex (whipping action) that is associated with mounting a Push Bike Carrier to a Camper Trailer as opposed to a vehicle.
Attach a ratchet strap from the top of the Push Bike Carrier to the front trailer Tie Rail and tighten until there is no backward flex
(DO NOT OVER TIGHTEN AS THIS MAY BEND THE BIKE RACK).
Failure of the Rear Coupling will no longer be covered by warranty. Follow this simple and easy procedure and the problem can be avoided.
E&OE
Batteries require regular maintenance and this should be done each time you return from a trip and at least every 4-6 weeks thereafter.
If the camper is not being used they naturally discharge at the rate of 3-10% per month so please fully charge the batteries with a ‘smart charger’ and top up the fluid levels as necessary.
Please Note: It takes less time to drain your batteries than it does to recharge them so do not be impatient when recharging.
Over discharging your camper battery can have undesired effects on the capacity and life term of the battery.
You should never let your batteries go below 50% charge but if they do, recharge them immediately. It is very hard on a deep cycle battery to sit for extended periods in a partially charged state. If you let them go any lower than 20%, they will become damaged and never function at 100% again. If you adhere to this rule then your battery can last up to 7 years.
If you invest in a reliable all-round ‘smart charger’ it provides a special reconditioning function that restores damaged (acid stratified) and deeply discharged batteries. It also has a specialised charging program for optimised charging for AGM batteries.
